Thanks to @0x47df for the link for "send feedback about emergency alerts". Good timing, just when I was grumbling about it 😀
Here's what I just sent:
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a) Clicking OK to make the noise stop also makes the message disappear off the screen. This is a design flaw. There should be a prominent button for stopping the noise, and a separate way to close the window after reading the message. (But I don't know to what extent this is under your control, vs needing to regulate phone software manufacturers.)
b) Each use of the alarm has wellbeing costs and time costs: e.g. people shocked by the sudden noise, sick people and shift workers woken up, people with some cognitive disabilities being frightened, people who accidentally shut the message having to stop what they were doing and find out what they missed. This cost is appropriate and proportionate for time-sensitive emergencies such as earthquakes, floods or current fires.
General advice, however valuable, is a different category of information, which to my mind doesn't justify an un-time-shiftable noisy alarm. A prime minister's speech plus some good adverts (including on bus stops etc) seem to me more appropriate for what we were just sent. That message I think was arguably a misuse of the service.
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Anyone else who wanted to send feedback, here's the page:
surveys.publishing.service.gov…
#UK #EmergencyAlerts #design