A while ago, the #Matrix server I was on announced they'd be shutting down, so I switched to #NitroKey's @nitrokey 's nitro.chat, believing I'd be with a reputable company.
I was shocked to see open advocacy for #CSAM in their main, public Matrix room. Reporting the posts did not have any effect. Bringing up the issue to NitroKey's CEO #JanSuhr just yielded his reply that they are banning users "sharing any illegal or even potentially illegal content" - while the posts advocating for CSAM are still available.
My conclusion is that @nitrokey thinks that #CSAM advocacy is ok in their rooms, as long as they believe it can't have legal consequences for them.
I will no longer recommend their products and services, and will move my account to a place that has a firm, effective moderation stand against CSAM and CSAM advocacy.
Recommendations and boosts very welcome.